Privacy Policy — fb977

This Privacy Policy ("Policy") is published by fb977 ("we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://fb977.vip. This Policy applies to all registered players, website visitors, and anyone who interacts with fb977 through any digital channel we operate, including our website, mobile-optimised interface, and customer support channels.

This Policy explains:

• What categories of personal data fb977 collects about you;
• The lawful basis and purposes for which we collect and process that data;
• How long we retain your data and the conditions under which it is deleted;
• The circumstances in which your data may be shared with third parties;
• The technical and organisational measures we use to keep your data secure;
• Your rights in relation to the personal data we hold about you, and how to exercise them.

By registering an account on fb977, making a deposit, or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should discontinue use of the fb977 platform and may request account closure by contacting our support team at [email protected].

This Policy is to be read alongside our Terms & Conditions and our Responsible Gaming Policy, which together form the complete framework of your legal relationship with fb977.

fb977 collects personal data in two primary ways: information you provide directly, and information gathered automatically through your use of the platform. We collect only the data that is necessary and proportionate to the purposes described in this Policy.

2.1 Data You Provide Directly

When you register an account, complete identity verification, contact support, or make transactions on fb977, you provide us with data including but not limited to:

• Identity data: Full legal name, date of birth, nationality;
• Contact data: Email address, mobile phone number registered in Bangladesh;
• Authentication data: Username, hashed password, security question responses;
• Verification documents: Copies of your National Identity Card (NID), passport, or driving licence submitted during KYC verification;
• Payment data: bKash mobile number, Nagad mobile number, Rocket account details, bank account details, Visa or Mastercard payment references — sufficient to process deposits and withdrawals;
• Communication records: The content of live chat conversations, support emails, and any feedback you submit to us.

2.2 Data Collected Automatically

When you access and use the fb977 platform, certain technical and behavioural data is collected automatically by our systems:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution;
• Usage data: Pages visited, games played, betting activity, session duration, click patterns, features accessed;
• Transaction logs: A full record of all deposits, withdrawals, wagers placed, and game results associated with your account;
• Geolocation data: Approximate geographic location derived from your IP address, used to verify access eligibility;
• Cookie and tracking data: Session identifiers, preference settings, and analytics data as described in Section 4 of this Policy.

fb977 processes your personal data only for defined, lawful purposes. We do not process your data in any way that is incompatible with the purposes for which it was originally collected. The following table summarises how and why we use each category of data:

3.1 Account Management

We use your identity, contact, and authentication data to create and manage your player account, verify your identity during login, process your KYC documentation, communicate account-related notices to you, and respond to your support requests. This processing is necessary to perform the contract between you and fb977.

3.2 Payment Processing

Your financial data — including your bKash mobile number, Nagad account, or bank details — is processed to execute deposit and withdrawal transactions on your behalf, to verify that payment methods are registered in your own name, and to maintain accurate financial records of your account activity. This processing is necessary both to fulfil our contractual obligations to you and to comply with anti-money laundering record-keeping requirements.

3.3 Security and Fraud Prevention

Technical data including your IP address, device identifiers, and session logs is used to detect and prevent unauthorised account access, identify suspicious transaction patterns, enforce our single-account policy, and protect the integrity of the platform against fraud and collusion. This processing is carried out in pursuit of our legitimate interests in maintaining a secure and fair gambling environment.

3.4 Responsible Gaming

fb977 analyses your gameplay and transaction data to monitor for behavioural patterns that may indicate problem gambling, such as rapidly increasing bet sizes, extended uninterrupted sessions, or repeated failed withdrawal requests. Where such patterns are identified, we may reach out to offer responsible gaming resources. This processing is carried out in accordance with our legal obligations as a responsible operator.

3.5 Legal Compliance

We are required by applicable law to retain certain categories of data — including KYC documents, transaction records, and communications — for defined minimum periods. Your data will be used to respond to lawful requests from regulatory or law enforcement authorities. This processing is necessary to comply with our legal obligations.

3.6 Platform Improvement

Aggregated, anonymised usage and behavioural data is analysed to improve the performance, usability, and game selection of the fb977 platform. No individual-level profiling is carried out for this purpose — only de-identified aggregate statistics are used in our product development decisions.

3.7 Marketing Communications

Where you have given your explicit consent during registration, we may contact you with information about promotions, bonuses, and new features on the fb977 platform. You may withdraw your consent to receive marketing communications at any time by contacting us at [email protected] or adjusting your account notification settings. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to the withdrawal.

fb977 uses cookies and similar client-side tracking technologies to ensure the platform functions correctly and to gather aggregate performance analytics. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, remember your preferences, and track how the site is used. Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period).

4.2 Categories of Cookies We Use

• Strictly necessary cookies: These are essential to the operation of the fb977 platform. They maintain your logged-in session, remember your account preferences, and ensure secure authenticated access. These cookies cannot be disabled without impairing core platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how players navigate and use the platform — for example, which game categories are most visited and how long sessions last. This data helps us improve the platform's design and content. No personally identifiable information is included in analytics data.
• Functional cookies: These cookies remember choices you make — such as your preferred language, currency display, or notification settings — to personalise your experience on subsequent visits.

4.3 Managing Cookie Preferences

You may manage or disable non-essential cookies through your browser settings at any time. Most modern browsers — including Chrome, Firefox, Safari, Edge, and Opera — provide options to block or delete cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your fb977 account and using the platform's core features. Disabling performance or functional cookies may affect the quality of your experience but will not prevent basic access to the site.

fb977 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the specific, limited circumstances described below.

5.1 Payment Service Providers

To process your deposits and withdrawals, we share the minimum necessary payment data with our partner payment processors — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard network operators. These providers act as data processors on our behalf and are contractually bound to process your data solely for the purpose of completing your requested transactions, in accordance with their own privacy and security obligations.

5.2 Game Technology Providers

The games available on fb977 are powered by third-party game studios and RNG platform providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. These providers may receive session and game outcome data necessary to render games and validate results. Game providers operate under data processing agreements and are not permitted to use your data for their own purposes beyond delivering the game service.

5.3 Identity Verification Services

To carry out KYC verification, we may share identity documents and personal data with third-party identity verification partners. These partners process your data solely to verify your identity in accordance with our KYC obligations and are bound by strict confidentiality and data security requirements.

5.4 Legal and Regulatory Authorities

fb977 will disclose personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where required to do so by applicable law, or where disclosure is necessary to protect the safety, rights, or property of fb977, its players, or the public.

5.5 Business Transfers

In the event that fb977's business is subject to a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, you will be notified of the transfer and the privacy practices of the acquiring entity prior to any change in how your data is processed.

fb977 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our internal data lifecycle procedures. Where a legal obligation requires retention beyond the periods stated above, your data will be retained for the minimum period required by that obligation before being securely disposed of.

If you request deletion of your account under your right to erasure (see Section 7), fb977 will delete or anonymise all data that is not subject to a mandatory retention obligation within 30 days of receiving your verified request. Data subject to a mandatory retention obligation will be retained for the required period and then securely destroyed.

As a player whose personal data is processed by fb977, you have a number of rights in relation to that data. fb977 is committed to facilitating the exercise of these rights in a timely and straightforward manner. All rights requests should be submitted to [email protected] with the subject line "Data Rights Request" and sufficient information to verify your identity.

fb977 will acknowledge all data rights requests within 5 business days and will respond substantively within 30 calendar days. Where a request is complex or involves a large volume of data, the response period may be extended to 60 days, in which case we will notify you of the extension and the reason for it. We do not charge a fee for processing rights requests unless a request is manifestly unfounded or excessive.

fb977 takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational security measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure.

8.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and the fb977 platform is encrypted using TLS 1.3 or higher. Our SSL certificate is maintained and renewed on a continuous basis;
• Encryption at Rest: Sensitive personal data stored in our databases — including identity documents and payment references — is encrypted at rest using AES-256 encryption;
• Password Hashing: Player passwords are never stored in plain text. We use industry-standard one-way hashing algorithms with salting to ensure that passwords cannot be recovered even in the event of a database breach;
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational requirement are granted access to player data, and all access events are logged for audit purposes;
• Intrusion Detection: Our platform is protected by real-time intrusion detection and prevention systems that monitor for anomalous access patterns and automatically block suspected attack vectors.

8.2 Organisational Safeguards

• All fb977 staff who handle personal data receive regular data protection and security awareness training;
• Internal data handling policies govern how personal data is accessed, stored, transferred, and disposed of;
• Third-party service providers who process personal data on our behalf are subject to rigorous due diligence before engagement and are contractually required to maintain equivalent security standards;
• We conduct periodic internal reviews of our data processing activities and security practices to identify and remediate potential vulnerabilities.

8.3 Data Breach Response

In the event of a personal data breach that poses a risk to your rights or interests, fb977 will notify affected players without undue delay, and in any case within 72 hours of becoming aware of the breach, where technically feasible. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps we have taken or are taking to address it.

fb977 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The current effective version of this Policy is always available at https://fb977.vip/privacy-policy.

Where changes to this Policy are material — meaning they significantly affect how your personal data is collected, used, or shared — fb977 will notify you by email to your registered address or by a prominent notice on the platform prior to the changes taking effect. Minor or administrative updates (such as corrections of typographical errors or clarifications that do not alter the substance of the Policy) may be made without advance notice.

Your continued use of the fb977 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must cease using the platform and may request account closure in accordance with the procedure described in our Terms & Conditions.

9.1 Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which fb977 handles your personal data, please contact us using the details below. Our privacy support team responds to all substantive queries within one business day.